Shipping policy
Legacy Cardz Shipping Policy
At Legacy Cardz, we understand the importance of getting your cards to you quickly and safely. Every shipment is handled according to our value-based shipping tiers, with higher-value orders receiving additional delivery protections.
Processing Time
Orders are typically processed and shipped within 1 business day of purchase.
Once your order has shipped, you will receive an email containing your tracking information so you can follow your shipment through delivery.
Shipping Rates & Service Levels
Shipping service and cost are determined by the value of your order:
| Shipping Tier | Order Value | Shipping Service | Customer Cost |
| Level 1 | Under $800 | USPS Ground | $6 |
| Level 2 | $800–$3,499.99 | USPS Ground Advantage with Signature Required | $10 |
| Level 3 | $3,500–$14,999.99 | USPS Priority Mail with Signature Required | $20 |
| Level 4 | $15,000 and above | FedEx Standard Overnight with Signature Required | $45 |
Signature confirmation is required for Level 2, Level 3, and Level 4 shipments.
Shipping Insurance
All Legacy Cardz shipments are privately insured for their full value while in transit.
This means that if an order is lost or damaged while being shipped, both Legacy Cardz and the customer are protected. Our private insurance coverage allows us to assist with resolving eligible shipping claims without relying solely on the carrier's standard included insurance.
Shipping Destinations
Legacy Cardz currently ships to customers within:
1. The United States
2. Canada
Shipping services, delivery procedures, and transit times may vary depending on the destination.
Canadian Orders, Duties & Taxes
Orders shipped to Canada may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by Canadian authorities or the applicable carrier.
These charges are not included in the purchase price or Legacy Cardz shipping charge and, when applicable, are the responsibility of the customer.
Legacy Cardz does not control these charges and cannot predict their amount. Customs processing may also result in additional delivery time for Canadian shipments.
Delivery Times
Carrier delivery times are estimates and are not guaranteed unless specifically provided by the applicable carrier service.
Delivery may be affected by weather, carrier delays, holidays, service disruptions, customs processing for
Canadian shipments, or other circumstances outside of Legacy Cardz's control.
While we will always do our best to assist with a delayed shipment, Legacy Cardz cannot guarantee carrier delivery dates or transit times.
Lost, Damaged, or Delayed Shipments
If you experience an issue with a shipment, please contact us promptly so that we can investigate the shipment and begin the appropriate claims process.
Please contact us through our Contact Us form and include your order information and any relevant details about the shipment. Our team will review the situation, work with the applicable carrier and/or our private insurance provider when necessary, and assist you through the resolution process.